Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.
Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.
Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
Ellucian is seeking a Technical Product Manager to join our SaaS Platform team to work with our customers, internal teams, and partners to drive our the strategy and development of our Integration Platform as a Service, Ellucian Ethos and it's low-code integration solution: Ethos Data Connect. Individual should be innovative, hands-on and driven to delight customers. Individual should be innovative, hands-on, technical, and driven to delight customers. This person will be tasked with understanding the market, working with internal and external stakeholders, and driving the roadmap and delivery of our Integration Platform. The Product Manager will collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions, while engaging across Ellucian teams to ensure customer and product success. Conduct customer research, product discovery and synthesize market factors into a cohesive product strategy.
Where you will make an impact
Our product strategy and go to market
Own the product backlog and roadmap
Write product themes/initiatives complete with value oriented OKRs
Write epics and stories to support completion of initiatives
Collaborate with customers for product validation and to understand/solve challenges
Prioritize development activities to continuously deliver value to customers
Work collaboratively with R&D and UX to build roadmaps and plan releases
Evangelize for the product through in-person and virtual presentations and engagements
Support the sales process with product expertise
Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health
What you will bring
2+ years experience in Product Management
2+ years experience in integrations, job orchestration services, or API management
Expertise in building extensible solutions in the SaaS space
Experience researching product ideas and turning them into compelling business cases
Experience building extensibility frameworks, search, and other core services
Experience applying the JTBD framework is a plus
Outstanding communication skills, written and verbal
Ability to communicate with technical and non-technical audiences
Ability to collaborate across organizational boundaries
Ability to work in a fast paced environment and balance and prioritize ones time
Curious, willing to ask questions and take feedback, and driven to delight customers
Outcome-focused, with customer value always in mind
Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders
Experience communicating product vision and decisions across geographically distributed teams
Process-oriented decision-maker who relies on data
Ability to balance conflicting priorities and work independently
What makes #Ellucianlife
Comprehensive health coverage: family major medical expenses, dental and life insurance.
Christmas bonus 30 days
Saving fund
Monthly food coupon
15 workdays vacation
Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
5 charitable days to support the community that supports us
Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
Parental leave
Employee referral bonuses to encourage the addition of great new people to the team
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We Foster a learning culture with:
Tuition Reimbursement Assistance
Professional development opportunities
What makes #Ellucianlife
- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Tuition Reimbursement Assistance
- Professional development opportunities
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