Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

We are seeking an innovative Cloud Engineer to join our team to help drive the modernization of Ellucian applications to enable a true SaaS experience for our Higher Education customers

Where You Will Make an Impact

• Support team leads in developing, enhancing, and maintaining automated provisioning and configuration pipelines.
• Enable timely project delivery by troubleshooting and resolving complex provisioning, deployment, and application‑configuration issues.
• Continuously contribute to documentation, including standard operating procedures (SOPs) and knowledge base articles.
• Transform conceptual ideas into practical, scalable solutions, using sound engineering principles.
• Collaborate seamlessly with cross‑functional teams to deliver high‑quality outcomes and an exceptional customer experience.
• Analyze, refine, and deconstruct existing systems to identify opportunities for automation, optimization, and scaling.
• Partner with stakeholders to create, clarify, and present software requirements.
• Translate requirements into actionable tasks and deliverables, ensuring alignment with project goals.
• Track, manage, and report work in Jira, maintaining visibility and accountability across initiatives.
• Actively participate in Root Cause Analysis, offering insights, feedback, and recommendations to drive continuous improvement.

What You Will Bring

• 1–3 years of experience in DevOps, including working with Jenkins, Bitbucket, and CI/CD pipelines.
• Strong collaboration skills, with the ability to work effectively with end‑users and cross‑functional teams.
• Solid understanding of Agile methodologies and iterative delivery practices.
• 1–3 years of experience with Oracle and PostgreSQL database technologies.
• 1–3 years of experience with scripting and automation, using tools such as Python, Ansible, and Terraform.
• 1–3 years of experience working with web servers and web application technologies, such as Tomcat and Apache.
• 1–3 years of hands-on experience with AWS, including EC2, Lambda, Step Functions, Route 53, DynamoDB, S3, CloudWatch, and IAM.
• A strong drive to automate manual or repetitive tasks.
• Understanding of containerized application architectures, particularly using AWS ECS.
• A holistic mindset, thinking beyond your immediate tasks to deliver scalable, high‑quality outcomes.
• A solutions‑focused approach, with the ability to identify challenges and propose clear, effective improvements.

Desirable Skills

• AWS certifications, such as AWS Certified Developer or AWS Certified DevOps Engineer.
• Experience working in Agile environments (Scrum, Kanban, or similar frameworks).
• Ability to quickly learn and understand complex system architectures and their interdependencies.
• Strong proficiency with command‑line tools and hands‑on experience with version control systems (e.g., Git).
• Excellent communication skills, with the ability to convey technical concepts clearly to diverse audiences.
• Preference for candidates with a Linux background, particularly those comfortable troubleshooting and operating within Linux environments.

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance
  • Professional development opportunities

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