Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

The Senior Network Administrator position is highly technical in nature. The position involves network design, configuration, installation, upgrades, security, troubleshooting, planning and recommendations for upgrades. Duties are performed on a variety of network hardware with a heavy emphasis on Cisco network switches, routers, wireless and telephony. This position reports to the Director, Technical Services.
Where you will make an impact

• Diagnoses and resolves complex problems in the college network core, building LANs and regional campus WANs.
• Maintains, upgrades and repairs network hardware systems, devices and interfaces using supported tools and equipment.
• Monitors the health of the college network (LAN and WAN). Monitors the effective utilization of network address space.
• Administering and maintaining remote VPN access, applications and security for network related administration and access.
• Documents and updates network physical layouts, logical connectivity, and device configurations.
• Maintains and/or increases technical knowledge through course work, workshops, seminars and readings.
• Assists in the administration of the DHCP, DNS, and TACACS+ server(s)
• Assists in the formation and implementation of college security policies as it relates to the college network environment. Maintains, upgrades and repairs college firewalls.
• Participates in the disaster recovery planning process as it relates to the networking infrastructure.
• Provides support for wireless network infrastructure which includes working trouble tickets, monitoring, design, troubleshooting and maintenance.
• Receives, updates, and closes support/work order tickets in software system.
• Shares technical and functional expertise with other members of the team as required.
• Documents various procedures for use by other IT staff members.
• Configures, installs, and maintains college Cisco VoIP system and endpoints
• Maintains Cisco WebEx software and endpoint devices in conference rooms, classrooms and special events.
• Manages networking inventory location, type, and software versioning.
• Deploys equipment configuration to hardware after Sr. Network Administrator peer reviews.

What you will bring

• At least 5 years of experience in a similar role
• Cisco IOS proficiency
• eortinet Firewalls
• Cisco Access Control System, RADIUS, TACACS
• Cisco Wireless LAN Controllers
• Cisco WebEx Enterprise administration
• Functional understanding of routing protocols such as BGP, EIGRP, MPLS
• Experience with network management tools and technologies such as Cisco ISE, PRTG, LibreNMS, Orion NPM, Wireshark, Netflow analyzers.
• Able to lift and carry 40 pounds.
• Ability to communicate, in detail, system planning both verbally and in written format.
• Willingness to work as a contributing member of the team including other networking personnel, the operations staff, and the account administrators.

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  
  • Education Assistance Program
  • Professional development opportunities

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