Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

Ellucian is currently looking to add a Advancement Consultant with experience working with any of our Advancement products (Banner Advancement, Colleague Advancement, Advance Web OR especially CRM Advance), to our team. As one of our senior professional services team members, you will be instrumental in consulting with our customers and delivering services that provide the quickest path to institutional success with training, onboarding, and deployment of CRM Advance processes with our higher education customers.

Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. In this mission-critical role, you will partner with our customers to help enable their advancement office, including the transformation to cloud/SAAS solutions and the successful adoption of these solutions.

Where you will make an impact

• Leading customers in their deployment of the CRM Advance product across all lines of business within a higher education advancement organization, with a focus on technical and data-related elements.
• Designing and developing solution strategy, and data migration strategy for customers
• Leveraging prescriptive delivery deployment approach during facilitations, configuration, data migration, user acceptance testing, and stabilization support for a CRM Advance implementation
• Collaborating with PS team members, R&D, ActionLine and Product Management to deliver customer quality
• Understanding the customer's business processes related to the solution and data mapping
• Being agile, flexible, and adaptable to an ever-changing technology and market demands
• Mentoring and sharing collective wisdom across team members
• Making independent decisions and taking action within established practices and procedures
• Willingness to travel for delivery of onsite client consultation services as needed

What you will bring

• 3-5 years of related experience.
• Experience using or consulting on Ellucian Advancement legacy solutions; Banner Advancement, Colleague Advancement, Advance Web, or CRM Advance
• Experience with ETL tools, OR data models of CRM Advance, and ideally one or more of the legacy advancement systems
• Implementation experience OR super user of one of the above-mentioned Ellucian software
• Detail-oriented with excellent organizational skills
• Experience working in a professional services/consulting services organization, providing end-to-end solutions throughout the system process life cycle
• Experience working with Microsoft SQL Server, SQL Server Management Studio, SQL Server Integration Services, or SQL Server Reporting Services a plus
• Experience working with REST APIs and API tools such as Bruno or Postman
• Experience with Ellucian Ethos Integration, Ellucian Experience, or Ellucian Ethos Data Connect is a plus
• Ability to read and write T-SQL code
• Experience developing and creating specifications for technical processes, such as report development

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  
  • Education Assistance Program
  • Professional development opportunities

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