Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

Ellucian is seeking a detail-oriented and agile Senior Analyst for Colleague ERP to join our cross-functional product delivery teams. This role is pivotal in ensuring the quality, performance, and reliability of our Colleague ERP releases. You will collaborate across product management, UX, development, QA, and support to drive requirements, validate features, and lead testing efforts—both manual and automated.

As a Senior Analyst, you will own the end-to-end functional testing strategy, leveraging tools like Playwright for automation and SpiraPlan (or similar platforms) for test management. Your contributions will directly impact the success of our product releases and the satisfaction of our higher education customers.

We value professionals who are proactive, collaborative, and passionate about delivering high-quality solutions in a fast-paced, agile environment.

Where You Will Make an Impact

• Requirements & Analysis:
  Analyze, document, and prioritize functional requirements for Colleague ERP, translating them into actionable user stories and acceptance criteria aligned with the product roadmap.
• Test Strategy & Execution:
  Develop and execute comprehensive test strategies across releases, including manual and automated functional testing at both system and feature levels.
• Automation & Tools:
  Implement and maintain functional automation test suites using Playwright. Record and manage test plans, cases, and results in SpiraPlan or similar test management tools.
• Release Validation:
  Lead validation efforts for each release cycle—reviewing designs, validating sprint deliverables, documenting defects, and ensuring all requirements are met before deployment.
• Agile Collaboration:
  Participate actively in story mapping, backlog grooming, sprint planning, and prioritization activities. Collaborate with UX, QA, and DevOps to ensure seamless delivery.
• Support & Troubleshooting:
  Act as Tier 2/3 escalation support for complex product issues, working closely with support, QA, documentation, and product teams to resolve problems efficiently.
• Quality Assurance:
  Promote best practices in change control, regression testing, and root cause analysis. Ensure continuous integration pipelines and release automation meet Ellucian’s standards.
• Documentation & Communication:
  Contribute to product documentation, knowledge bases, and release communications to support internal teams and customers.

What You Will Bring

• ERP Expertise:
  5+ years of experience in ERP analysis, testing, or product ownership. Experience with Ellucian ERP is strongly preferred.
• Testing & Automation:
  Proven ability to lead both manual and automated testing efforts. Hands-on experience with Playwright and test management tools like SpiraPlan.
• Agile & QA Practices:
  Advanced knowledge of agile software development, sprint delivery, and QA automation best practices.
• Tools & Collaboration:
  Experience with JIRA, Confluence, SharePoint, and other collaborative platforms. Strong skills in writing user stories, acceptance criteria, and defect documentation.
• Communication & Problem Solving:
  Excellent analytical, troubleshooting, and cross-team collaboration skills. Ability to communicate effectively with technical and non-technical stakeholders.
• Release Support:
  Experience supporting product releases in a fast-paced, matrixed environment
• Desirable knowledge of artificial intelligence

• Comprehensive health coverage: family major medical expenses, dental and life insurance.
• Christmas bonus 30 days
• Saving fund
• Monthly food coupon
• 15 workdays vacation
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Tuition Reimbursement Assistance
  • Professional development opportunities

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